COS Policies at a Glance

• Insurance cards must be presented at each visit.
• Once a year an update must be completed
• Co-pays are due before seeing the doctor
• If you have no insurance, payment is due at time of visit
• Patient is responsible for all balances after the insurance payment and contractual adjustments are applied
• Food, drink and cellular phone use are prohibited in this facility

Appointments

Appointments are scheduled Monday - Friday during business hours. If you would like to schedule an appointment, please call the office phone number and select option 1 for appointment desk.

You may also use our Patient Portal or our online Appointment Request.

Cancellations

Should a conflict arise that prevents you from keeping your appointment, please contact our office as soon as you are aware of the situation, preferably one day in advance. We will make every effort to reschedule your appointment to a more convenient time.

Prescription Refills

Please have your pharmacy contact us and we will be happy to call in prescription refills related to your orthopaedic treatment during the work week. However, we are unable to process requests that come over the weekend. Please allow enough time before close of business on Friday to process your refill requests.

Emergencies

If this is an emergency, please dial 911. If an emergency arises after business hours regarding your orthopaedic condition, please contact our answering service at 913-338-8380 and they will page the doctor on call from our group. They will return your call as quickly as possible.

Fracture Care Billing Policy

Click here for detailed information